Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Rymer

Matthew Rymer

March 18, 2026

5  out of  5
rating by Matthew Rymer
"I would have given 10 stars but Jake was not wearing Khakis... The girls out front made up for it with awesome attitudes! Super helpful team!!"
We responded:
"Thank you so much for the 5-star rating, Matthew! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Anthony Fleming

Anthony Fleming

March 17, 2026

5  out of  5
rating by Anthony Fleming
"Amazing insurance office with truly wonderful people. If you're looking for a friendly office environment that genuinely cares, call THE Jake from State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of denton belnap

denton belnap

March 13, 2026

5  out of  5
rating by denton belnap
"Excellent service! Jake really cares about customers and those he works with. Recommend 10 out of 10"
We responded:
"Thank you so much for the 5-stars, denton! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of braiden carter

braiden carter

March 13, 2026

5  out of  5
rating by braiden carter
"Saved us over $100 a month when i switched to him from progressive and i even added an extra car. Only took like 10 minutes and i was on my way, highly recommend!"
We responded:
"Thank you Braiden! Glad the service was efficient and quick!"
Profile photo of Hilary Lindsay

Hilary Lindsay

March 13, 2026

5  out of  5
rating by Hilary Lindsay
"Very professional, friendly environment!"
We responded:
"Thank you Hilary! Pleasure doing business with you."
Profile photo of Carolyn Kay

Carolyn Kay

March 13, 2026

5  out of  5
rating by Carolyn Kay
"I love working with Jake’s office. They always keep me up to date and answer all my questions in such a friendly way."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jake Kay’s Team. "
Profile photo of Abi Kay

Abi Kay

March 13, 2026

5  out of  5
rating by Abi Kay
"Jake and his team are super helpful and respond quickly when I call with questions. Jake is great to talk through options with and he works on getting you the best options for you rather than trying to get you to pay more for something you don’t need."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of John Lindsay

John Lindsay

March 13, 2026

5  out of  5
rating by John Lindsay
"Jake has been amazing to work with. Been with him for several years. I never have had to worry about my insurance. He has taken the time to understand my objectives and makes sure my coverage meets them."
We responded:
"John, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jake Kay’s Team is just a call or email away!"
Profile photo of Jennifer Kay

Jennifer Kay

March 13, 2026

5  out of  5
rating by Jennifer Kay
"Like a good neighbor Jake is always there to help!"
We responded:
"Thank you for the 5 stars, Jennifer! We are always here to help!"
Profile photo of Quincy Lindsay

Quincy Lindsay

March 13, 2026

5  out of  5
rating by Quincy Lindsay
"Jake is amazing!! Very professional, organized, and knows his stuff! Him and his team helped check rates and bundle my car insurance with my husbands which ended up saving us a ton of money! highly recommend."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Jake and the team were able to help you find the best rates and save you money by bundling your car insurance. Providing professional and personalized service is our top priority, and your feedback means a lot to us. If you ever need anything else or have questions, we're here to help!"
Profile photo of Allie Owens

Allie Owens

March 11, 2026

1  out of  5
rating by Allie Owens
"I would never go with this agent again. They were fine taking our money for years and found time every year or multiple times a year to make sure to call me and try to get more insurance policies for them. And though they had time to do that when they surveyed my house and found something that needed fixed they just dropped my home policy. No call, no email, no letter! Didn't let us know ever until I happened to find out about it another way. When I called to ask what had happened they admitted they get lists of coverages that could be terminated and he said “I guess I just didn't get time to call about it on this one”. If something had happened to our home we would have never known they dropped our coverage without telling us. I would never trust them to insure any of my stuff ever again. If you want State Farm at least go with another agent who will actually communicate with you."
We responded:
"Hi Allie, thank you for sharing your feedback. We are very sorry to hear about your experience and truly regret any frustration this situation has caused. Please know that the survey you mentioned was conducted by corporate State Farm, not our office. As part of State Farm’s process and in accordance with state law, an advance notice letter was definitely mailed out to notify you. From our side, if there were any attempts to contact you regarding your coverage, those would have been documented accordingly. We always strive to ensure our customers do not go without coverage and to provide clear communication throughout. We welcome the opportunity to discuss this further with you and work towards a resolution if you would like to reach out to our office directly. Please feel free to reach out anytime. Thank you again for your time and feedback!"
Profile photo of Chad Green

Chad Green

February 14, 2026

5  out of  5
rating by Chad Green
"I’ve had a great experience working with Jake. I never feel pressured — just well taken care of. Highly recommend to anyone looking for honest, reliable service!"
We responded:
"Thank you so much for the 5-star rating, Chad! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Lisa McLaughlin

Lisa McLaughlin

January 22, 2026

5  out of  5
rating by Lisa McLaughlin
"We have been blown away by the service that we have received from Jake Kay and State Farm. As retirees, we have dealt with our share of insurance providers over the years. It has almost always been a headache to try to file any type of homeowners or automobile claim. I assumed that’s just how insurance was. And then we met Jake Kay. The coverage we have received is not only better than any coverage we have ever had, the rates are lower than we have ever paid! We’ve had to file two claims, and both times the process was actually enjoyable, if you can even imagine such a thing in the insurance space! Jake was enthusiastic and speedy in processing our claims and in helping us have a happy outcome in both instances. What a sharp contrast to the many times over the years that so-called insurance providers have ghosted us or had very difficult claims processes that practically required legal assistance to receive even partial compensation. I can recommend Jake Kay and State Farm insurance without any reservation. I only wish I had known about State Farm 40 years ago!"
We responded:
"Thank you for taking the time to leave such a great review, Lisa. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Bryce Belnap

Bryce Belnap

December 9, 2025

5  out of  5
rating by Bryce Belnap
"Appreciate Jake Kay and Jermey Crook helping take our stuff! Always responsive and great guys. Highly recommend them! Get a quote today."
We responded:
"Thank you so much for your kind words and recommendation! Jake, Jermey, and the entire team are dedicated to providing responsive and friendly service, and we’re glad that came through in your experience. We're always here to help with any insurance needs, so don’t hesitate to reach out for a quote anytime. We appreciate your trust in us!"
Profile photo of Love what I like

Love what I like

October 13, 2025

5  out of  5
rating by Love what I like
"Every interaction I've had with everyone from this office has been wonderful and easy while being straightforward. They explain everything and are so incredibly helpful! I'm happy I made the right choice in picking this team! Thank you everyone! Thank you Jeremy, for the pleasant 6-month update call!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that every interaction with our team has been easy, clear, and helpful. Jeremy and the whole team truly appreciate your kind words, and we’re glad the 6-month update call was a positive experience. It’s our pleasure to support you, and we’re grateful you chose us to be your insurance team. Please don’t hesitate to reach out anytime—we’re always here to help! "
Profile photo of Raymond Stewart

Raymond Stewart

September 11, 2025

5  out of  5
rating by Raymond Stewart
"I need new insurance everywhere. I called. It was a voicemail except for here he picked right up. He was easy to talk to easy to set up. He gave me affordable quote."
We responded:
"Thank you for taking the time to share your experience! We’re glad Jake was able to answer your call promptly and make the process easy and affordable for you. Providing quick, friendly service and great quotes is what we strive for. If you need anything else or have questions, don’t hesitate to reach out—we’re here to help!"
Profile photo of Mike Steed

Mike Steed

August 29, 2025

5  out of  5
rating by Mike Steed
"Jake did a wonderful job, between him and Jeremy they helped put together a package plan insured our needs. Both were informative and knowledgeable. I would highly recommend Jake to family and friends."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Jake and Jeremy were able to create a package plan that fits your needs while providing helpful and knowledgeable service. Your trust means a lot to us, and we’re always here to assist you, your family, and friends with any insurance needs. Thanks again for choosing our team!"
Profile photo of Ciarra W

Ciarra W

August 15, 2025

2  out of  5
rating by Ciarra W
"I’ll give two stars just because they were nice people. There was a miscommunication and I wanted a safe driving thing removed. Instead of removing that they completely canceled my car insurance without an email, text, call, letter in the mail. I had to call back multiple times to try to get this fixed and for some reason they were unable to get it fixed. Told me it just wouldn’t show in my account for possibly 30-60 days and that then I’d be responsible for back payments even though it wasn’t showing as active. The entire thing was a mess and this all happened not even within 2-3 weeks of switching and doing business with them. Don’t recommend"
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the miscommunication and the frustration it caused regarding your policy. Providing clear communication and reliable service is very important to us, and we regret that we fell short in this instance. We would welcome the opportunity to make things right and ensure your concerns are fully addressed. Please feel free to reach out to us directly so we can work together to resolve this matter. Your feedback helps us improve, and we appreciate the chance to regain your trust."
Profile photo of Kade Godfrey

Kade Godfrey

July 29, 2025

5  out of  5
rating by Kade Godfrey
"I've known Jake for a long time, overall a great guy and his staff is excellent at following up and answering questions. Great prices, and as you can imagine State Farm has a lot of great systems in place to help make sure you get what you pay for. They do a great job at having the small business feel and personalization while still being connected to the large conglomerate that State farm is. If you're looking for a place to switch to, you've found the best one."
We responded:
"Thank you so much for your thoughtful and kind review! We’re delighted to hear that you appreciate the personalized service our team provides, along with the great resources State Farm offers. Jake and the entire staff truly value building strong relationships and making sure every question is answered. We’re honored to be your trusted agency and always here to help with any insurance needs. Thanks again for recommending us — it means a lot!"
Profile photo of Taejin Kim

Taejin Kim

July 17, 2025

5  out of  5
rating by Taejin Kim
"Although the initial quote from State Farm was higher than the one from GEICO, the premium eventually dropped thanks to Mitch’s continuous efforts. I am happy that I decided to go with State Farm :)"
We responded:
"Thank you for sharing your experience! We’re glad Mitch’s dedication helped find a premium that worked for you. Sometimes the process takes a bit of time, but we’re happy you’re pleased with your decision to choose State Farm. If you ever have questions or need assistance, we’re always here to help. We truly appreciate your trust in our team!"
Profile photo of Brandi Davis

Brandi Davis

July 16, 2025

5  out of  5
rating by Brandi Davis
"Debbi is beyond amazing! State Farm is so student friendly, best rates for new drivers!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Debbi provided you with amazing service and that you found our rates student-friendly. Helping new drivers get the best coverage at the best price is something we’re passionate about. If you ever need anything else, don’t hesitate to reach out. We appreciate your trust in our team!"
Profile photo of Christian Bofa

Christian Bofa

July 16, 2025

5  out of  5
rating by Christian Bofa
"Fantastic!!!"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support and look forward to assisting you anytime."
Profile photo of Desmond Miles

Desmond Miles

June 13, 2025

5  out of  5
rating by Desmond Miles
"Great company with good people and great rates!"
We responded:
"Thank you so much for your kind words! We’re happy to hear you’ve had a great experience with our team and found our rates to be competitive. Providing excellent service and value is what we strive for every day. If you ever need anything, we’re here to help!"
Profile photo of J G

J G

June 13, 2025

5  out of  5
rating by J G
"Jake was more than helpful and kind! So fast & efficient. Got everything finished so fast and helped save us over 125 on car/renters insurance! Update from previous review! STILL AMAZING AND HELPFUL & my rates have not went up it’s been wonderful"
We responded:
"Thank you, Jodicee! We do our best to keep things quick, efficient, and seamless for our awesome customers."
Profile photo of Judy Eckman

Judy Eckman

June 13, 2025

5  out of  5
rating by Judy Eckman
"Jake has helped our family with various coverage for 5 years now. Turning 65 I called Jake and he got me taken care with my Medicare Supplement over the phone. I shggest giving him a try."
We responded:
"Thank you so much for your continued trust and kind recommendation! We’re honored to have been able to assist your family over the past five years. It’s great to hear that Jake could help you smoothly with your coverage, especially during such an important milestone. We appreciate you suggesting others give us a try, and we’re always here to help whenever you need us!"